8 Steps To a Successful Project: What You Can Expect
It is our pleasure to make sure you are informed, comfortable and satisfied with your Atlanta RoofMasters experience. We understand using a roofing company may be new to you, so we invite you to review this step-by-step explanation that covers everything from getting started through the final walk-thru. Who likes surprises? Payment is due at at completion — we take no money down.
We hope to have the opportunity to serve you!
Call us at 404-324-1209 so we can talk with you about what’s going on with your roof and find out what you’re looking for — a repair or an estimate to replace your roof. If you prefer, you can send us an email at firstname.lastname@example.org.
Roberto, our co-owner, visits your home to meet you, inspect and measure your roof, and take photos to discuss with you. If your roof has an especially steep pitch or is difficult to access with a standard ladder, please let us know so Roberto can arrange for crew members to meet him at your home. If other contractors have not shown up to a scheduled appointment, you don’t have to worry about that with Atlanta RoofMasters. We respect your schedule and want to help you solve your problem quickly — and our reputation is critical in our word-of-mouth business! We’ll only reschedule if the weather makes it too dangerous for Roberto to get up on your roof. Atlanta RoofMasters is fully licensed and insured, and fully covered while on your property.
Roberto will submit a written proposal with pricing for your review. For repairs that can be completed quickly, the proposal is presented immediately for your approval or by email that evening. For new roof projects, we’ll get you the proposal the next day unless your project requires special-order materials, which may take another day or two. We email proposals unless you would prefer a hard copy, in which case we are happy to drop if off at your home or even drop it in the mail, at your request.
If you’re getting a new roof, Roberto will bring shingle samples when picking up the signed proposal so you can see them in person. We also highly recommend viewing the full product lines online — you have a wide variety of high quality shingles to choose from. If you want to discuss color choices based on the color of your house, shutters, brick, door and other notable features, Roberto’s experience as a real estate agent can come in handy! He can also view the interactive online features of manufacturers websites with you so you can experiment with colors and styles. If you want to take a few days to think about your choices, we understand — these shingles come with very long warranties and this could very well be the only roof you ever buy. At this time, we’ll also determine the best place for delivery of the dumpster (for your old roof and new shingle packing materials) and the palette of new shingles. If you’re replacing gutters, you’ll make those selections now as well. We can usually schedule your re-roofing within 3-4 days after you make your selections, depending on weather. Roof repairs can usually be scheduled and completed within one or two days.
For new roof installations, the dumpster and new roofing materials will arrive at your home directly from our dumpster service and shingle manufacturer. Atlanta RoofMasters works with companies that provide dumpsters with car wheels — a dumpster will not be “dropped” on your property, so potential damage is not an issue.
For repairs, the size of the crew and time for completion depends on the complexity of your leak, of course, but it WILL be completed in one day.
New roofs will also be completed in one day! An Atlanta RoofMasters six-to-nine person crew will arrive at your home early and work throughout the day to finish your re-roofing project in a single day for all roofs 5,000 square feet or less (we need a sedan day for larger roofs).We place blue tarps around your property to catch any materials and assure there’s no damage to your landscaping. Some of the wood used to construct your roof — the decking, soffits and fascia board — will need replacing before we attach the new roof. We will bring all necessary materials, and if needed, Roberto himself will go get additional materials so that the entire crew can keep working. We have one crew member dedicated to continually cleaning up your property throughout the day. We understand that if something is damaged or you get a flat tire from a nail that we neglected to pick up, you’ll remember that problem instead of our excellent roofing job! Once we’re finished, Atlanta RoofMasters will walk you through the job and arrange for the dumpster to be picked up.
If your new roof project includes new gutters, a smaller crew returns the next day to attach the gutters to your roof. This typically takes 1/2 day or less.
Roberto will call to follow up with you on all roof repairs after the first two rains to make sure the leak is fixed. If you had a new roof installed, it’s time to relax! Your new, beautiful, leak-free roof will last a long, long time. For extra confidence, you have Atlanta RoofMasters’ 15-year labor warranty, which is five years longer than our competitors. Please know what if you ever have any questions, we encourage you to call — we look forward to being your roofer for life!